Cookie Policy

Last Updated: [28 January 2025]

1. What are cookies?

A cookie is a small text file that is placed on your computer or mobile device when you visit a website. We use cookies and other similar technologies (like web beacons or pixels) to collect certain information and improve your experience with our services. Cookies do not contain viruses and cannot install malware on your device.

2. How Harmony Pharmaceutical uses cookies

We use cookies for several purposes to provide and enhance our telehealth services. For example, cookies may:

Remember your preferences: Cookies remember your settings, such as language preference, to provide a more personalized browsing experience.

Improve performance: We use analytics cookies to understand how visitors interact with our website. This helps us identify areas for improvement, like which pages are most popular and which ones need optimization.

Manage your session: When you log in, we use authentication cookies to keep you signed in as you navigate between pages. This improves security and convenience.

Prevent fraud: Some cookies are used to identify and prevent fraudulent activity and improve the security of our services.

Deliver relevant information: We may use cookies to tailor the information and marketing you see to be more relevant to you and your interests, based on your online activity.

3. Types of cookies we use

We use both first-party and third-party cookies on our website.

First-party cookies: These are cookies set directly by Harmony Pharmaceutical. They include essential cookies needed for the basic functionality of our website and services, such as session management.

Third-party cookies: These cookies are set by other online services that provide us with analytics, marketing, or other tools. They can be used to track your browsing behavior across other websites.

4. Your consent

Under the Protection of Personal Information Act (POPIA), we are required to obtain your consent before we can use most cookies. We do this through a consent management tool (cookie banner) that appears when you first visit our website. Your consent must be:

Informed: We provide you with information about the cookies we use and their purpose.

Specific: You will be able to select which categories of cookies you consent to.

Voluntary: We do not use pre-ticked checkboxes or 'cookie walls' that force you to consent.

Freely given: There are clear and equal options to accept or decline non-essential cookies.

5. Managing your cookie preferences

You can change your cookie preferences at any time by clicking the "Cookie Settings" link, which is typically found in the footer of our website. From here, you can withdraw your consent for different types of cookies.

Most web browsers also allow you to control cookies through their settings. You can find out more about how to manage cookies for different browsers in their help menus. However, please be aware that disabling cookies may affect the functionality of our website.

6. Updates to this policy

We may update this cookie policy from time to time to reflect changes in our practices or in the law. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We will inform you of any significant changes where required by law.

7. Contact us

If you have any questions about our use of cookies, please contact us via the details provided in our Privacy Policy.